Tangam's Yield Management Solution "TYM" deployed at Rivers Casino, Des Plaines
Des Plaines Illinois; April 5, 2013 –Tangam Systems announced today that Rivers Casino Des Plaines, IL, has implemented Tangam's award-winning Table Games Yield Management (TYM) system to increase table games profitability and enhance the player experience. TYM is now operating across all table games which include Blackjack, Baccarat, Craps, Roulette and specialty games.
Jose Lebron, Vice President of Table Games at Rivers, said “At Rivers Casino we have the finest, enthusiastic team in the industry. Before we implemented Tangam’s Table Games Yield Management System (TYM) our floor staff adjusted betting minimums by visually observing their respective tables. Now, the TYM dashboard gives them a more scientific and data driven approach towards managing the betting minimums, based on volumes throughout the casino.” Lebron continued, “Furthermore, the TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”
George McDonough, Director of Customer Relations at Tangam, added “It has been a pleasure working with Rivers Casino’s world class team. Seeing the successful adoption of TYM at all levels of the table games organization has been a rewarding experience for Tangam’s implementation team.”
Prem Gururajan, President of Tangam added, “The adoption of TYM by Rivers Casino affirms our vision for the evolution of the table games industry towards a more dynamic and data driven model of managing revenue. More and more casinos are adopting TYM to help improve the gaming experience and game availability to their most valuable patron segments, while also improving the bottom line.”
About Rivers, Des Plaines
Rivers Casino is the newest gaming destination in the State of Illinois. The state-of-art 147,000 sq. ft. facility has over 1,000 of the newest slots and nearly 50 exciting table games. Rivers boasts seven dining and entertainment options. With easy access from the north, south, east and west of Chicagoland, Rivers Casino is mere minutes away. For more information visit www.riverscasino.com.
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