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What Clients Say About Us
North America
Mohegan Sun
"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."
Jeff Hamilton
,
President and General Manager at Mohegan Sun
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Sycuan Casino Resort
“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”
Sierra Weyer
,
Director of Enterprise Analytics
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Mohegan Sun
“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”
Jeff Hamilton
,
President and General Manager
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Sycuan Casino Resort
"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."
Douglas Vogelei
,
Senior Vice President of Casino Operations
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Québec Casinos (Canada)
“The Tangam Academy is an invaluable resource for understanding the science behind yield management. Concepts important to maximize table games profitability are thoroughly explained, from rounds per hour and play time to net contribution and optimal targets. Tangam Academy is a must for all casino executives and table game managers."
Norman Richer
,
Product Manager, Table Games
Sands Bethlehem
"Unlike traditional reporting tools, TYM generates insights when there is a chance to act on them. Combine that with transparency into all levels of our table games operations, and it is easy to see why TYM positively impacts the decisions on the gaming floor – both in form of better customer service and improved performance."
Dennis Dougherty
,
VP of Property Strategy & Optimization
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Fallsview Casino & Resort
“TYM is producing results more quickly than we anticipated and is definitely helping to improve our game spread and table limits. We are excited to continue working with Tangam to ensure the best possible experience for our valued patrons.”
John Stamatakos
,
Executive Director Table Games Operations
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Rivers Casino Des Plaines
“The TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”
Jose Lebron
,
Vice President of Table Games
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Mohegan Sun
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
Kevin Lowry
,
Vice President and CFO
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Penn National Gaming
“We’ve long been fans of Tangam’s table games optimization software and are pleased to be able to partner with them to successfully deploy at several of our largest properties.”
Dan Cherry
,
Vice President of Gaming Operations
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Caesars Entertainment
“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”
Melissa Price
,
SVP of Corporate Gaming
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Asia Pacific
SkyCity Entertainment Group
"A really good introduction to yield management. Clearly linking operational practices to Revenue. I encourage any game inspector/supervisor looking to take the next step or any pit boss wanting to keep abreast of data-driven yield management techniques to use Tangam Academy."
Justin Bentley
,
Senior Table Games Analyst
The Star - Sydney
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
David Croft
,
General Manager Product & Strategy
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Crown Casino Melbourne
“TYM proved its value to Crown by improving operational efficiency, assisting in delivering both revenue growth and labour efficiencies by helping to ensure the best possible game occupancy and availability for valued patrons.”
Sean McCreery
,
Executive General Manager of Table Games
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Galaxy Macau
"TYM was instrumental in delivering growth in EBITDA by improving operational and labor efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience."
Richard Longhurst
,
Director of Operations (GEG), Director of Gaming Development & Optimization Services (Galaxy Macau)
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Europe
The Hippodrome Casino
"After incorporating Tangam into our operations, we have completely reevaluated our department's approach. Although optimizing tables has always been a priority, Tangam has brought to light other crucial factors in addition to pricing and opening strategy that affect our business model. Instead of relying on historical assumptions, staffing levels are now regularly assessed and maintained based on actual player demand."
Murat Salih
,
Director of Live Table Gaming
Metropolitan Gaming
"Operationally, TYM has had a significant impact on our teams across the estate. The intuitive and user-friendly interface makes the software easy to adopt, providing real-time data and analytics. This has enabled informed decision-making, leading to a more personalised and enjoyable experience for our players."
Mark Malia
,
Group Head of Gaming Operations EMEA
The Hippodrome Casino
“Tangam Systems has helped improve efficiency, transparency and decision-making for our table games operations.”
Pete Lewis
,
Head of Financial Planning & Analysis
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