"TYM was instrumental in delivering growth in EBITDA by improving operational and labor efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience."
Director of Operations (GEG), Director of Gaming Development & Optimization Services (Galaxy Macau)
“TYM proved its value to Crown by improving operational efficiency, assisting in delivering both revenue growth and labour efficiencies by helping to ensure the best possible game occupancy and availability for valued patrons.”
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
“TYM is producing results more quickly than we anticipated and is definitely helping to improve our game spread and table limits. We are excited to continue working with Tangam to ensure the best possible experience for our valued patrons.”
"Unlike traditional reporting tools, TYM generates insights when there is a chance to act on them. Combine that with transparency into all levels of our table games operations, and it is easy to see why TYM positively impacts the decisions on the gaming floor – both in form of better customer service and improved performance."
“The TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”
“The Tangam Academy is an invaluable resource for understanding the science behind yield management. Concepts important to maximize table games profitability are thoroughly explained, from rounds per hour and play time to net contribution and optimal targets. Tangam Academy is a must for all casino executives and table game managers."
Product Manager, Table Games
SkyCity Entertainment Group
"A really good introduction to yield management. Clearly linking operational practices to Revenue. I encourage any game inspector/supervisor looking to take the next step or any pit boss wanting to keep abreast of data-driven yield management techniques to use Tangam Academy."
Senior Table Games Analyst
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