Tangam Academy

Did you know that a fully occupied table can actually reduce profit? Do you know how to optimize rounds per hour and total playing time? If not, check out Tangam's interactive learning modules. Based on years of table games analysis, it's now available for free for the first time through the Tangam Academy.

Learn How to Optimize Your Table Games Revenue

Benefits of Tangam Academy

Understand Table Games Yield Management

Tangam Academy will provide you with a solid understanding of the science and math that drives yield management decision making.

Learn About Key Performance Indicators (KPIs)

Learn how to calculate the financial and operational KPIs most readily used in the gaming industry.

Learn How to Maximize Profits and Player Experience

Determine optimal occupancy targets, spreads, game-mix, and table minimums to deliver maximum profits and player experience.

Learn Why It’s Important to Adjust Spreads and Minimums Dynamically

Learn about dynamic management – the ability to adjust in real-time and the impact to the bottom-line.

Access Tangam Academy

Interested in accessing our full interactive training module? Gain access below for free and step up your game with Table Games Yield Management.
Learn More About Yielding

Learning Modules

Interested in understanding what's included in Tangam Academy's learning modules? Below is an overview of what you'll learn in each module.

Introduction

Table Games Yield Management

This module provides an introduction to Yield Management. You'll get an intro to the nuances of table games, resource allocation & pricing, the role of the operations team and a brief history of Yield Management.

Performance Measurement

Financial KPIs

In this module, you’ll learn about the commonly used financial KPIs by table games operators, and how Departmental Profit and Profit Margins are calculated.

Operational KPIs

An introduction to operational KPIs is covered in this module. An example is built, starting with Financial KPIs and progressively introducing operational KPIs to further increase the scope of performance measurement.

Optimal Utilization and Profitability

Data Collection

Accurate data collection is an important aspect of effective casino operation. This module provides an overview of data sourcing, sources of operations data, data accuracy and the importance of proper player classification.

Rounds per Hour

Learn about the impact of table occupancy to Rounds per Hour. Get the basics on Theoretical Revenue and how table minimums can be used as a lever to control occupancy.

Play Time

This module provides an overview of the effect of occupancy on Play Time. In addition, you'll understand Play Time Sensitivity and its impact on Theoretical Revenue.

Player Distribution

In this module, the concept of player distribution is introduced. You'll learn about Area Occupancy, the incidence of empty tables, and how to measure Player Seating Distribution.

Net Contribution per Player Visit

This module introduces the Net Contribution Formula, which determines profit for an entire segment. You'll learn how to calculate Net Contribution per Player Visit and determine the Optimal Area Occupancy.

Optimal Occupancy Targets

Optimal Occupancy Targets provide analytical insight into the environment where players are most likely to enjoy themselves and where the casino is most profitable. This module provides a detailed overview on how to achieve Optimal Occupancy.

Dynamic Management

Review your learning in the previous modules and apply it to managing the player floor. Learn how to determine Player Occupancy apply it to manage table spreads and table minimums.

What Clients Say About Us

Galaxy Macau

"TYM was instrumental in delivering growth in EBITDA by improving operational and labor efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience."

Richard Longhurst

,

Director of Operations (GEG), Director of Gaming Development & Optimization Services (Galaxy Macau)

View Press Release

Caesars Entertainment

“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”

Melissa Price

,

SVP of Corporate Gaming

View Press Release

Penn National Gaming

“We’ve long been fans of Tangam’s table games optimization software and are pleased to be able to partner with them to successfully deploy at several of our largest properties.”

Dan Cherry

,

Vice President of Gaming Operations

View Press Release

Crown Casino Melbourne

“TYM proved its value to Crown by improving operational efficiency, assisting in delivering both revenue growth and labour efficiencies by helping to ensure the best possible game occupancy and availability for valued patrons.”

Sean McCreery

,

Executive General Manager of Table Games

View Case Study

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

Mohegan Sun

“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”

Kevin Lowry

,

Vice President and CFO

View Press Release

Fallsview Casino & Resort

“TYM is producing results more quickly than we anticipated and is definitely helping to improve our game spread and table limits. We are excited to continue working with Tangam to ensure the best possible experience for our valued patrons.”

John Stamatakos

,

Executive Director Table Games Operations

View Case Study

Sands Bethlehem

"Unlike traditional reporting tools, TYM generates insights when there is a chance to act on them. Combine that with transparency into all levels of our table games operations, and it is easy to see why TYM positively impacts the decisions on the gaming floor – both in form of better customer service and improved performance."

Dennis Dougherty

,

VP of Property Strategy & Optimization

View Press Release

Rivers Casino Des Plaines

“The TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”

Jose Lebron

,

Vice President of Table Games

View Press Release

The Hippodrome Casino

“Tangam Systems has helped improve efficiency, transparency and decision-making for our table games operations.”

Pete Lewis

,

Head of Financial Planning & Analysis

View Press Release
Read All Testimonials

What people say about us

Galaxy Macau

"TYM was instrumental in delivering growth in EBITDA by improving operational and labor efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience."

Richard Longhurst

,

Director of Operations (GEG), Director of Gaming Development & Optimization Services (Galaxy Macau)

View Press Release

Caesars Entertainment

“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”

Melissa Price

,

SVP of Corporate Gaming

View Press Release

Penn National Gaming

“We’ve long been fans of Tangam’s table games optimization software and are pleased to be able to partner with them to successfully deploy at several of our largest properties.”

Dan Cherry

,

Vice President of Gaming Operations

View Press Release

Crown Casino Melbourne

“TYM proved its value to Crown by improving operational efficiency, assisting in delivering both revenue growth and labour efficiencies by helping to ensure the best possible game occupancy and availability for valued patrons.”

Sean McCreery

,

Executive General Manager of Table Games

View Case Study

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

Mohegan Sun

“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”

Kevin Lowry

,

Vice President and CFO

View Press Release

Fallsview Casino & Resort

“TYM is producing results more quickly than we anticipated and is definitely helping to improve our game spread and table limits. We are excited to continue working with Tangam to ensure the best possible experience for our valued patrons.”

John Stamatakos

,

Executive Director Table Games Operations

View Case Study

Sands Bethlehem

"Unlike traditional reporting tools, TYM generates insights when there is a chance to act on them. Combine that with transparency into all levels of our table games operations, and it is easy to see why TYM positively impacts the decisions on the gaming floor – both in form of better customer service and improved performance."

Dennis Dougherty

,

VP of Property Strategy & Optimization

View Press Release

Rivers Casino Des Plaines

“The TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”

Jose Lebron

,

Vice President of Table Games

View Press Release
Read all our testimonials

Request a Demo

Interested in learning how you can improve your table games operations? Schedule a demo to see TYM in action.