TYM Live

TYM Live utilizes real-time headcount and ratings data to send operational recommendations to floor staff to improve the patron experience and profitability.
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Open up to 5 Baccarat games incrementally if possible.

Historical trends indicate player demand is likely going to sustain for the next 3 hours.

Consider raising the betting minimum on two of the tables to $300 at the start of a new shoe.

There is high action for the number of tables currently open. Player occupancy on the $300 games is well above our optimal utilization target.

Why TYM Live?

Real-Time Pricing Prompts

Capture opportunities even when demand deviates from the scheduled plan with actionable pricing and spread recommendations.

Real-Time Spread Prompts

Dynamically reallocate labor to the more under-spread segments with spread recommendations.

Measure & Review Floor Staff Performance

All floor staff actions are logged and KPIs are made available to management along with trending behaviors.

Capture Higher Profits

Align demand with the right resources in real-time and capture incremental revenue and labor savings opportunities.

Make Better Decisions
in Real-time

Using real-time data, floor staff can act fast on opportunities to open/close tables, adjust minimums or reallocate staff as player demand fluctuates throughout the day.

Access Data From Anywhere on the Floor

Floor staff can quickly view and act on recommendations by reviewing them directly from the Pit PC or any mobile device, all in a few seconds.

Individual & Team Performance Tracking

Easily track individual and team performance to identify coaching opportunities and assess captured or missed theoretical net contribution. Manage the quality of your data collection via TYM’s data integrity reports.

What Clients Say About Us

Galaxy Macau

"TYM was instrumental in delivering growth in EBITDA by improving operational and labor efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience."

Richard Longhurst

,

Director of Operations (GEG), Director of Gaming Development & Optimization Services (Galaxy Macau)

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Caesars Entertainment

“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”

Melissa Price

,

SVP of Corporate Gaming

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Penn National Gaming

“We’ve long been fans of Tangam’s table games optimization software and are pleased to be able to partner with them to successfully deploy at several of our largest properties.”

Dan Cherry

,

Vice President of Gaming Operations

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Crown Casino Melbourne

“TYM proved its value to Crown by improving operational efficiency, assisting in delivering both revenue growth and labour efficiencies by helping to ensure the best possible game occupancy and availability for valued patrons.”

Sean McCreery

,

Executive General Manager of Table Games

View Case Study

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

Mohegan Sun

“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”

Kevin Lowry

,

Vice President and CFO

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Fallsview Casino & Resort

“TYM is producing results more quickly than we anticipated and is definitely helping to improve our game spread and table limits. We are excited to continue working with Tangam to ensure the best possible experience for our valued patrons.”

John Stamatakos

,

Executive Director Table Games Operations

View Case Study

Sands Bethlehem

"Unlike traditional reporting tools, TYM generates insights when there is a chance to act on them. Combine that with transparency into all levels of our table games operations, and it is easy to see why TYM positively impacts the decisions on the gaming floor – both in form of better customer service and improved performance."

Dennis Dougherty

,

VP of Property Strategy & Optimization

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Rivers Casino Des Plaines

“The TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”

Jose Lebron

,

Vice President of Table Games

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The Hippodrome Casino

“Tangam Systems has helped improve efficiency, transparency and decision-making for our table games operations.”

Pete Lewis

,

Head of Financial Planning & Analysis

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Read All Testimonials

What people say about us

Galaxy Macau

"TYM was instrumental in delivering growth in EBITDA by improving operational and labor efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience."

Richard Longhurst

,

Director of Operations (GEG), Director of Gaming Development & Optimization Services (Galaxy Macau)

View Press Release

Caesars Entertainment

“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”

Melissa Price

,

SVP of Corporate Gaming

View Press Release

Penn National Gaming

“We’ve long been fans of Tangam’s table games optimization software and are pleased to be able to partner with them to successfully deploy at several of our largest properties.”

Dan Cherry

,

Vice President of Gaming Operations

View Press Release

Crown Casino Melbourne

“TYM proved its value to Crown by improving operational efficiency, assisting in delivering both revenue growth and labour efficiencies by helping to ensure the best possible game occupancy and availability for valued patrons.”

Sean McCreery

,

Executive General Manager of Table Games

View Case Study

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

Mohegan Sun

“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”

Kevin Lowry

,

Vice President and CFO

View Press Release

Fallsview Casino & Resort

“TYM is producing results more quickly than we anticipated and is definitely helping to improve our game spread and table limits. We are excited to continue working with Tangam to ensure the best possible experience for our valued patrons.”

John Stamatakos

,

Executive Director Table Games Operations

View Case Study

Sands Bethlehem

"Unlike traditional reporting tools, TYM generates insights when there is a chance to act on them. Combine that with transparency into all levels of our table games operations, and it is easy to see why TYM positively impacts the decisions on the gaming floor – both in form of better customer service and improved performance."

Dennis Dougherty

,

VP of Property Strategy & Optimization

View Press Release

Rivers Casino Des Plaines

“The TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”

Jose Lebron

,

Vice President of Table Games

View Press Release
Read all our testimonials

Request a Demo

Interested in learning how you can improve your table games operations? Schedule a demo to see TYM in action.