TYM Planning

TYM Planning analyzes historical headcount and ratings data along with capacity and labor constraints to produce an actionable plan with the most optimal deployment of the resources.
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Overall Efficiency

In March our overall efficiency was 96% on the Main Gaming Floor. And we missed $188,000 in net contribution opportunity in March due to misaligned spreads, limits and game mix.

Labor Savings

Blackjack is over-spread by 6 tables between 8am-1pm on Thursdays. A labor savings or reallocation opportunity.

Capacity Issues

We can increase Roulette capacity on the floor by 9 tables to satisfy high demand on Fridays and Saturdays. This can help generate $11,000 more per month in incremental net contribution.

Revenue Opportunity

Baccarat is under-spread by 8 tables between 4pm-1am, Mon – Thur. An opportunity to generate $66,000 more per month in incremental net contribution.

Why TYM Planning?

Optimize Labor Hours

Optimize shifts and quickly locate segments that are under or over-utilized to save labor hours or reallocate staff.

Improve Pricing & Spreads

Optimize table pricing and spreads by applying profit simulations under different pricing, spreads, game-mix and shift scenarios.

Account for Constraints

Run “what-if” scenario simulations with different capacity, shift, table hours and minimum bets constraints.

Higher Net Contribution

Identify incremental revenue or labor savings opportunities across casino segments to quantify and generate incremental profit.

Optimize Table Spreads & Game-Mix

Access dashboards for an overview of opportunities to improve the table spread and game-mix with the ability to drill down for insights on business demand trends for various game types and price points.

Improve Analyst Productivity

Identify misaligned spreads, limits and game-mix to capture higher net contribution while eliminating manual spread planning and significantly increasing analysts’ productivity.

Forecast for Regular or Special Events Demand

Build a demand forecast using previous representative events to capture higher revenues during high demand times.

Uses Data from Your Existing Player Data System

TYM works with your existing player data system -- receiving head-count, table betting minimums and wager data -- to analyze casino-wide player data and provide actionable recommendations and dashboards.

Still have questions? We’ve got more information for you.

Download TYM @ a Glance

What Clients Say About Us

Galaxy Macau

"TYM was instrumental in delivering growth in EBITDA by improving operational and labor efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience."

Richard Longhurst

,

Director of Operations (GEG), Director of Gaming Development & Optimization Services (Galaxy Macau)

View Press Release

Caesars Entertainment

“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”

Melissa Price

,

SVP of Corporate Gaming

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Penn National Gaming

“We’ve long been fans of Tangam’s table games optimization software and are pleased to be able to partner with them to successfully deploy at several of our largest properties.”

Dan Cherry

,

Vice President of Gaming Operations

View Press Release

Crown Casino Melbourne

“TYM proved its value to Crown by improving operational efficiency, assisting in delivering both revenue growth and labour efficiencies by helping to ensure the best possible game occupancy and availability for valued patrons.”

Sean McCreery

,

Executive General Manager of Table Games

View Case Study

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

Mohegan Sun

“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”

Kevin Lowry

,

Vice President and CFO

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Fallsview Casino & Resort

“TYM is producing results more quickly than we anticipated and is definitely helping to improve our game spread and table limits. We are excited to continue working with Tangam to ensure the best possible experience for our valued patrons.”

John Stamatakos

,

Executive Director Table Games Operations

View Case Study

Sands Bethlehem

"Unlike traditional reporting tools, TYM generates insights when there is a chance to act on them. Combine that with transparency into all levels of our table games operations, and it is easy to see why TYM positively impacts the decisions on the gaming floor – both in form of better customer service and improved performance."

Dennis Dougherty

,

VP of Property Strategy & Optimization

View Press Release

Rivers Casino Des Plaines

“The TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”

Jose Lebron

,

Vice President of Table Games

View Press Release

The Hippodrome Casino

“Tangam Systems has helped improve efficiency, transparency and decision-making for our table games operations.”

Pete Lewis

,

Head of Financial Planning & Analysis

View Press Release
Read All Testimonials

What people say about us

Galaxy Macau

"TYM was instrumental in delivering growth in EBITDA by improving operational and labor efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience."

Richard Longhurst

,

Director of Operations (GEG), Director of Gaming Development & Optimization Services (Galaxy Macau)

View Press Release

Caesars Entertainment

“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”

Melissa Price

,

SVP of Corporate Gaming

View Press Release

Penn National Gaming

“We’ve long been fans of Tangam’s table games optimization software and are pleased to be able to partner with them to successfully deploy at several of our largest properties.”

Dan Cherry

,

Vice President of Gaming Operations

View Press Release

Crown Casino Melbourne

“TYM proved its value to Crown by improving operational efficiency, assisting in delivering both revenue growth and labour efficiencies by helping to ensure the best possible game occupancy and availability for valued patrons.”

Sean McCreery

,

Executive General Manager of Table Games

View Case Study

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

Mohegan Sun

“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”

Kevin Lowry

,

Vice President and CFO

View Press Release

Fallsview Casino & Resort

“TYM is producing results more quickly than we anticipated and is definitely helping to improve our game spread and table limits. We are excited to continue working with Tangam to ensure the best possible experience for our valued patrons.”

John Stamatakos

,

Executive Director Table Games Operations

View Case Study

Sands Bethlehem

"Unlike traditional reporting tools, TYM generates insights when there is a chance to act on them. Combine that with transparency into all levels of our table games operations, and it is easy to see why TYM positively impacts the decisions on the gaming floor – both in form of better customer service and improved performance."

Dennis Dougherty

,

VP of Property Strategy & Optimization

View Press Release

Rivers Casino Des Plaines

“The TYM dashboards help us quickly identify trends in player demand, enabling us to rapidly make the right spread decisions to best cater to our customer base, enhancing the guest experience. The Tangam team has been terrific to work with and has completely met my expectations.”

Jose Lebron

,

Vice President of Table Games

View Press Release
Read all our testimonials

Request a Demo

Interested in learning how you can improve your table games operations? Schedule a demo to see TYM in action.