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Tangam's TYM software deployed at The Star Casino, Sydney

Dec 18, 2013

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Sydney Australia; November 1, 2013 – Tangam Systems announced today that The Star Casino in Sydney, Australia, has implemented Tangam’s award winning Table Games Yield Management (TYM) system to increase table games efficiency and enhance the patron experience. TYM is now operating across all 312 table games which include Baccarat, Blackjack, Roulette and specialty games. Arran Hodkinson, Casino Business Manager, said “TYM’s powerful yield optimization analytics and real time dashboards complement and enhance our management team’s data driven approach to table games optimization. We have actionable data driven insights in a timely manner. This allows us to make more rapid and effective optimization decisions from a planning perspective as well as in real-time. Floor staff adoption has been excellent.” Hodkinson continued, “As an integral part of management’s drive towards a more effective delivery of Table Games product to its customers, TYM has played a vital role in allowing significant savings and revenue opportunities to be realized.”George McDonough, Director of Customer Relations at Tangam, added “The Star’s team has been wonderful to work with.  Seeing the adoption of data driven yield management practices at all levels of their organization is rewarding and is a testament to the forward thinking leadership of the Star’s management team.” Prem Gururajan, President of Tangam added, “The adoption of TYM by The Star affirms our vision for the evolution of the table games industry towards a more dynamic and data driven model of managing revenue. We look forward to working with The Star’s team to help enhance the gaming experience and game availability to their most valuable patron segments, while also improving operational efficiency and the bottom line.”

For further information, please contact:+(61) 390345194  Australia+1-702-793-2296  USA+1-519-513-2417  Canada info@tangamsystems.comwww.tangamsystems.com

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Star Entertainment Group

The Star Entertainment Group (formerly known as Echo Entertainment Group) is an ASX 100 listed company that owns and operates premier entertainment destinations and resorts including The Star Sydney, The Star Gold Coast, and Treasury Brisbane. The Star Entertainment Group is committed to optimizing its properties, supporting the communities in which we operate, and capitalizing on the opportunities presented by our world-class locations in Sydney, Brisbane and Gold Coast. Underpinned by the multi-billion dollar transformational projects planned or in progress at our properties our vision is to become Australia’s leading integrated resort company.

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Caesars Entertainment

“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”

Melissa Price

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SVP of Corporate Gaming

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Mohegan Sun

“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”

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President and General Manager

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Sycuan Casino Resort

“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”

Sierra Weyer

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Director of Enterprise Analytics

View Press Release

Mohegan Sun

"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."

Jeff Hamilton

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President and General Manager at Mohegan Sun

View Press Release

Sycuan Casino Resort

"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."

Douglas Vogelei

,

Senior Vice President of Casino Operations

View Press Release

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

Mohegan Sun

“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”

Kevin Lowry

,

Vice President and CFO

View Press Release
Read All Testimonials

What Clients Say About Us

Caesars Entertainment

“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”

Melissa Price

,

SVP of Corporate Gaming

View Press Release

Mohegan Sun

“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”

Jeff Hamilton

,

President and General Manager

View Press Release

Sycuan Casino Resort

“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”

Sierra Weyer

,

Director of Enterprise Analytics

View Press Release

Mohegan Sun

"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."

Jeff Hamilton

,

President and General Manager at Mohegan Sun

View Press Release

Sycuan Casino Resort

"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."

Douglas Vogelei

,

Senior Vice President of Casino Operations

View Press Release

The Star - Sydney

“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”

David Croft

,

General Manager Product & Strategy

View Press Release

Mohegan Sun

“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”

Kevin Lowry

,

Vice President and CFO

View Press Release
Read All Testimonials