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Part 3: [Panel Discussion] Table Games Strategic Yielding Levers - Combining Operational Expertise with Data

May 1, 2020

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We’re excited to announce our third webinar in the Bouncing Back from COVID-19 Series! We have designed this webinar series to focus on actionable, low effort, high return table games strategies to hit the ground running once your property reopens. It’s humbling to see the gaming industry take our lead on sharing insights that will help operators as they start to reopen.

In the first webinar, we discussed learnings from Macau Operators, reopening staffing and game-mix levels. In the second webinar, we discussed optimizing operating procedures for Baccarat and Roulette games.

In this webinar, we were joined by a panel of industry experts on how they marry their operational expertise with data to manage their table games business.

The panel ventures into the yielding levers our panelists have adopted in their operation, implementation strategies to maximize odds of success, and roadblocks they faced along the way.

  • Yielding Lever: Optimizing Operational Procedures
    • Discussion Example: Baccarat & Roulette
  • Yielding Lever: House Edge and Pricing
    • Forced vs Optional Bets
    • Discussion Example: Blackjack
  • Yielding Lever: Optimal Game-Mix
    • Effective KPIs
    • Discussion Example: Poker Derivatives
  • Q&A

Panelists:

  • David Croft, General Manager, Product and Strategy, The STAR Entertainment Group, Australia
  • Bennie Mancino, Vice President of Table Games at Hard Rock Cincinnati

Moderator from Tangam:

  • Ari Mizrachi, SVP & Head of North America Business

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