TYM 2020.1: Dive into Operations Performance with Powerful Comparative Analytics
The latest version of TYM includes new features to increase visibility into floor operations and profitability-impacting KPIs. The update includes the new Executive Summary Dashboard, new live recommendation types, an easier way to respond to recommendations via mobile and more.
Easily Compare & Troubleshoot Performance with the Executive Summary Dashboard
Executives and Analysts can quickly troubleshoot performance by comparing last month's operational KPIs to the same month last year and the previous three months using the new Executive Summary Dashboard.
Choose from over 60 operational KPIs and evaluate performance across different casino segments, grouping any areas and games together. Automated email reports with trend charts are sent directly to subscribers on a monthly basis.
Improve Guest Experience & Profitability with Proactive Pricing Recommendations
After a successful beta stage, Proactive Pricing Recommendations are now available. These recommendations prompt operations managers to adjust pricing based on upcoming forecasted demand.
By reducing game disruptions on the floor, Proactive Pricing Recommendations help enhance the guest experience as well as improve net contribution gains by capturing demand at higher price points sooner.
Quickly Respond to Recommendations via Email
Pit View users can now respond to recommendations without leaving their email application.
Make impactful changes to the floor based on current and historical demand with only a few taps on a phone.
Other new features of this release include:
- adding events to individual areas in Events Calendar
- hourly filtering option for Recommendation History
- data exporting capabilities for Team Performance and Response Analysis
- hourly financials and 'per week' KPI aggregations in Floor Performance
- six-week actual tables trend is now available in the Daily Overview charts
Upgrade to TYM 2020.1
Contact your Account Manager for a demo or to upgrade to the latest version of TYM.
Sign up for the Webinar
Author(s)
You Might Also Like...
You Might Also Like...
What Clients Say About Us
Caesars Entertainment
“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”
Melissa Price
,
SVP of Corporate Gaming
Mohegan Sun
“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”
Jeff Hamilton
,
President and General Manager
Sycuan Casino Resort
“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”
Sierra Weyer
,
Director of Enterprise Analytics
Mohegan Sun
"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."
Jeff Hamilton
,
President and General Manager at Mohegan Sun
Sycuan Casino Resort
"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."
Douglas Vogelei
,
Senior Vice President of Casino Operations
The Star - Sydney
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
David Croft
,
General Manager Product & Strategy
The Star - Sydney
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
David Croft
,
General Manager Product & Strategy
Mohegan Sun
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
Kevin Lowry
,
Vice President and CFO
What Clients Say About Us
Caesars Entertainment
“[Tangam’s] real-time data gives us a deeper insight that allows us to quickly adjust to customer needs, while also establishing new business goals and tracking the success of our strategy.”
Melissa Price
,
SVP of Corporate Gaming
Mohegan Sun
“Reporting alone doesn't provide answers. We chose SODA for its highly differentiated offering that provides a clear set of actionable recommendations, which maximize gaming performance and the guest experience.”
Jeff Hamilton
,
President and General Manager
Sycuan Casino Resort
“During our initial trial, it was amazing to see how quickly we were able to get to the answers in our data through the lens of SODA. This truly made analytics available to anyone - with intelligent recommendations, intuitive visualizations and seamless drill-downs. We are equally excited about the product roadmap over the coming months.”
Sierra Weyer
,
Director of Enterprise Analytics
Mohegan Sun
"Extending our partnership with Tangam to our full gaming operation, including tables and slots, was a no-brainer given Tangam's proven track record of business support."
Jeff Hamilton
,
President and General Manager at Mohegan Sun
Sycuan Casino Resort
"Sycuan is dedicated to providing an enhanced gaming experience for our patrons. By deploying powerful prescriptive analytics tools such as TYM and SODA, our operations and analytics teams are able to get data-driven insights at the right times to drive value to our business."
Douglas Vogelei
,
Senior Vice President of Casino Operations
The Star - Sydney
“Due to our ongoing success with Tangam at Sydney, we’re able to deliver the right product at the right time, leading to improvements in efficiency, transparency, decision-making and our bottom line.”
David Croft
,
General Manager Product & Strategy
Mohegan Sun
“We’d like to thank the exceptional team at Tangam Systems for what has been a very successful implementation that we undertook together. We immediately saw positive returns and an improved guest experience. Our team is very much looking forward to continue leveraging Tangam and all it has to offer from a floor optimization standpoint.”
Kevin Lowry
,
Vice President and CFO
